Legal | FCLG

Privacy Policy

To view a copy of our Privacy Policy, please click here.

To view a copy of our Complaints Handling Policy, please click here.

Our Integrated Policy Statement is designed to ensure that:

We develop secure and high quality, bespoke I.T solutions for our clients.
Provide professional, high quality and personable support services.
Comply with all relevant and applicable legislation and regulation.
Continually improve the effectiveness of the quality management system and the provision of our services and products.
We protect all information assets and information processing activities from unauthorised access.
We maintain the confidentiality, integrity and availability of all information assets

The Managing Director and Compliance Officer are responsible for implementing, promoting and supporting this policy.

This will be achieved by:

Maintaining a QMS certified against BS EN ISO 9001:2015 and an ISMS certified against BS ISO/IEC 27001:2013.
Setting and reviewing measurable objectives and ensuring these objectives are met.
Providing the necessary resources and ensuring responsibilities and authorities are determined and communicated within FCLG.
Seeking honest and constructive feedback from our customers.
Ensuring business continuity and to minimise business damage by preventing of security incidents.
Ensuring the appropriate level of confidentiality, integrity and availability of all information assets is maintained to the highest possible standards.

Here you will find details of certifications we have & regulators we are authorised by.

FCLG are authorised and regulated by the Financial Conduct Authority (registration number 707356)

FCLG are registered with the Information Commissioners Office (registration number Z7028998)

FCLG are PCI DSS validated with Security Metrics