Legal | FCLG

Claims Management & ULR

24/7/365 customised solution, no call centre rationale
Flexible FNOL options, dedicated team
Approved repairer network, or client adopted network (as required) - Industry lowest average repair cost
24/7/365 customisable national roadside recovery service
Custom, auditable accounting and fund management, consolidated reporting and invoicing (including VAT)
Transparent fee structure, no referral fees, credit hire or credit repair
Tailored Realtime Management Information (MI) and Risk Management through secure portal/dashboard
Uninsured Loss Recovery (ULR) Management
MID Management with direct link to major UK insurers
Authorised claims handling agents for major UK Insurers

Direct link to DVLA (no third-party access)
24/7 access to client specific, tailored portal with instant results on licence status and convictions
E-consent – 100% paperless
Instant driver profiling linked to accident claims experience for risk management
100% auditable process

Fully qualified, vastly experienced Motor Engineering team scrutinise every repair
Fully Managed BS 10125 – PAS Approved National Repairer Network with numerous Manufacturer Approvals
Free courtesy vehicles or preferential, industry leading rates on hire vehicles
Industry leading average repair cost and VOR times through active repair management – no referral fee/uplift on repairs
Mobile estimate capabilities and smart repair solution

Fully Managed service provision for outsourced resource solutions
Established HR Department with on-site/satellite capabilities if required
Highly skilled and experienced Management team with on-site/satellite capabilities if required
Well structured, established, tailorable HR processes and policies
Experienced in TUPE transfer
Proven record with blue-chip multinational organisations