Claims Management & ULR

  • 24/7/365 customised solution, no call centre rationale
  • Flexible FNOL options, dedicated team
  • Approved repairer network, or client adopted network (as required) - Industry lowest average repair cost
  • 24/7/365 customisable national roadside recovery service
  • Custom, auditable accounting and fund management, consolidated reporting and invoicing (including VAT)
  • Transparent fee structure, no referral fees, credit hire or credit repair
  • Tailored Realtime Management Information (MI) and Risk Management through secure portal/dashboard
  • Uninsured Loss Recovery (ULR) Management
  • MID Management with direct link to major UK insurers
  • Authorised claims handling agents for major UK Insurers

Driving Licence Validation

  • Direct link to DVLA (no third-party access)
  • 24/7 access to client specific, tailored portal with instant results on licence status and convictions
  • E-consent – 100% paperless
  • Instant driver profiling linked to accident claims experience for risk management
  • 100% auditable process

Vehicle Engineering Solutions

  • Fully qualified, vastly experienced Motor Engineering team scrutinise every repair
  • Fully Managed BS 10125 – PAS Approved National Repairer Network with numerous Manufacturer Approvals
  • Free courtesy vehicles or preferential, industry leading rates on hire vehicles
  • Industry leading average repair cost and VOR times through active repair management – no referral fee/uplift on repairs
  • Mobile estimate capabilities and smart repair solution

IT Software Solutions

  • Solutions for web, mobile and desktops
  • Planning, analysis, design, implementation and maintenence services
  • Customer facing application support teams
  • Highly skilled and experienced in-house software development team
  • Proven track record with robust, secure systems for multinational clients

Employee Resourcing

  • Fully Managed service provision for outsourced resource solutions
  • Established HR Department with on-site/satellite capabilities if required
  • Highly skilled and experienced Management team with on-site/satellite capabilities if required
  • Well structured, established, tailorable HR processes and policies
  • Experienced in TUPE transfer
  • Proven record with blue-chip multinational organisations